Reporting to the Senior Director of Operations and Senior Director of Finance, this support staff position is responsible for coordination of office activities and operations while providing clerical, financial, IT, and administrative support to management.
Partners with Finance Department staff to process job applicants, administer new hire pre-employment and orientation activities, assist in benefit enrollment, timekeeping system set up, and termination processing
Provides basic IT assistance and coordination with staff
Completes general accounting activities including accounts payable processes
Assists in general office administration (i.e. office supply ordering, form and documents inventory, filing, etc.)
Provides front desk reception coverage including taking and distributing messages, and receiving/greeting all visitors in a professional and warm manner
Assists in arranging for and receiving services for office equipment, telecommunications needs, and building maintenance services
Assists management staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required
Qualifications, Skills, and Abilities:
Knowledge and ability to use various computer programs an applications, including Microsoft Office Word, Excel, and communication systems including Zoom and Microsoft Teams
Basic knowledge of IT operations, including common office equipment
Strong organizational skills, attention to detail, and ability to multi-task
Ability to master use of databases/CRM and other web-based tools
Performs other related duties as assigned
High school diploma or equivalent required; Associate’s degree in office administration or related field preferred
At least three years of administrative and clerical experience required
United Way Core Competencies for all Staff:
Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities; this drives their performance and professional motivations
Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal
Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement
Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact
Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater organization
Supervisory or Managerial Responsibility
Residency and Travel
It is preferred that applicants reside in the service area and are available to attend early morning, evening, and/or weekend meetings on a periodic basis, and should be able to travel independently throughout Northern Lower Michigan.
Physical demands are representative of the requirements necessary for an employee to successfully perform the essential functions of this position. The employee is required to actively listen and communicate clearly. The employee is required to stand and publicly speak. The employee is required to walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close and far. Ability to operate a computer keyboard and mouse, and lift files and reports is required. Employee must be able to lift and carry 25 pounds.
The employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The noise level in the work environment is usually quiet to moderate.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.
Diversity, Equity, and Inclusion Statement
We value the visible and invisible qualities that make each of us who we are and we welcome that every person brings a unique perspective and experience to advance our mission.
We strive to ensure that all community members, donors, volunteers, advocates, employees, and representatives of United Way of Northwest Michigan have equal access to solving community problems.