2-1-1Providing expert, caring help to meet your needs.

Many needs. One Number. 211.

211 is United Way’s trusted information and referral service that provides expert, caring help to meet your needs. No matter the situation, the help navigators at 211 listen, identify underlying problems and connect people in need with resources and services in our community that improve their lives.

Free, trusted, professionally curated information and human services referral service that helps Michiganders find the help they need 24/7/365.

Dial 211 or 844-875-9211
Text your zip code to 898211
Visit mi211.org

Frequently Asked Questions

Calling 211 from a landline is free. Most cell phone carriers have made 211 calling available to their customers. Organizations and hospitals have to incorporate 211 into their phone system, or you can dial 844-875-9211 to reach 211.

To be listed, nonprofits and government agencies must meet set criteria, and provide free or subsidized health and human services to Michigan residents. For-profit organizations providing a unique service may be included.

All information provided is confidential. A call specialist will ask for a ZIP code to locate services closest to the home of the person in need. The specialist may ask for additional information, but a caller is never required to share identifying information.

211 is available nationwide. Visit www.211.org and search by ZIP code, city or state. Or call 211 and ask your local representative to find the number for 211 in another area. In Michigan, visit www.mi211.org or text your ZIP code to 898211.


Visit Us

Greater Grand Traverse Region Office
4075 Copper Ridge Drive
Traverse City, MI 49684
CharEm Region Office 
1691 US 131 South
Petoskey, MI 49770
Wexford Missaukee Region Office
421 S Mitchell St
Cadillac, MI 49601
United We Smile
4075 Copper Ridge Drive
Traverse City, MI 49684

Phone: 231-947-3200

Call 2-1-1 for local services and support.

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